Welcome to our international shipping and customs information page!
Products ordered from this site are manufactured and shipped from the United States of America through our partners at Printful. As these products are imported into the European Union, it is important to know that depending on the value of your order, additional customs and VAT charges may apply. Read below to find out more details.
Customs Duties and VAT: What You Need to Know
If your order exceeds the value of 150 EUR, the product will be subject to additional customs duties and VAT, according to the customs regulations of the European Union. These taxes are applied by the customs authorities or the local courier at the time of delivery of the package and must be paid directly to them.
How are customs duties paid?
Customs duties and VAT are collected by customs authorities or courier services. This means that there are no additional fees to pay at checkout, but you will be contacted by the courier or customs authorities to pay these fees before receiving the package.
Example of customs duties and VAT:
Order value: EUR 100 (without customs duties)
Customs duties and VAT: Depending on your country, you may pay additional duties which may include a VAT of approximately 19-24% and possible customs duties which vary between 5% and 12% depending on the product category.
Products Under 150 EUR:
For orders not exceeding €150, there are usually no customs duties, but the standard VAT applicable in your country may be charged on delivery by the courier.
How to Avoid Surprises on Delivery?
To avoid any misunderstandings regarding customs duties and additional costs, we encourage you to inform yourself about local customs regulations before placing an order. You can find useful information on the official websites of the tax authorities in your country.
Frequently asked questions (FAQ):
- What should I do if I receive an invoice for customs duties?
You will pay directly to the courier or customs authorities at the time of delivery. There are no additional payment fees on our site.
- What if I can’t pay the shipping charges?
If you do not pay customs duties or VAT, the courier will return the package to us. We will work with you to find a solution, but please be prepared to pay these fees to receive your product.
- If I order more than one product, how are customs duties calculated?
Fees are calculated based on the total value of the order, including products and shipping costs. If the total amount exceeds €150, additional charges will apply.